This Privacy Policy (“Policy”) explains how Tonique Apparel (“TONIQUE”, “we”, “us”, or “our”) collects, uses, discloses, and protects any information that you provide when you use our website or mobile application (individually and collectively, the “Platform”).
TONIQUE Apparel is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified while using our Platform, be assured that it will only be used in accordance with this Policy.
Please note that this Policy may be updated from time to time without prior notice. You are advised to review this page periodically. By accessing or using our Platform, you agree to the practices described in this Policy. This Policy applies to both current and former visitors and customers.
1. Information We Collect
We collect and store information that is necessary to provide you with a smooth, efficient, and customized shopping experience.
A. Information You Provide
We receive and store any information you enter on our Platform, including:
- Name
- Username and password
- Mobile number
- Email address
- Billing and shipping address
- Date of birth
- Gender
- Payment details (credit/debit card, UPI, bank details)
- Any other information you voluntarily share
You may choose not to provide some information, but this may limit your ability to use certain features.
B. Information Collected Automatically
When you interact with our Platform, we automatically collect:
- IP address
- Browser type
- Device type & unique ID
- Geolocation data
- Cookies and similar tracking data
- Page interaction data (scrolling, clicks, time spent)
- Purchase history
- Products viewed or searched
We use these details for analytics, personalization, and enhancing your shopping experience.
C. Information From Third Parties
We may receive information from:
- Social media platforms
- Advertising partners
- Business partners
- Analytics providers
If you connect through a social media account, we may receive your username, profile picture, email, friends list, and other public information.
2. Cookies
Cookies are small files stored on your device to enhance your browsing experience. They help us:
- Recognize your device
- Personalize content
- Show relevant product recommendations
- Provide a smoother shopping experience
You can disable cookies in your browser settings, but doing so may limit certain features.
3. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver products
- Improve our Platform
- Personalize your shopping experience
- Provide customer support
- Send promotional emails, updates, and offers
- Prevent fraud
- Conduct analytics
4. Sharing of Information
TONIQUE Apparel does not sell your personal information. We only share your details as described below:
A. Third-Party Service Providers
We work with trusted partners for:
- Order fulfilment
- Payment processing
- Delivery & logistics
- Data analysis
- Marketing support
They access only the information needed to perform their services and cannot use it for any other purpose.
B. Legal Compliance
We may share information with government authorities when required for:
- Identity verification
- Investigations
- Fraud prevention
- Compliance with law
- Enforcement of our Terms of Use
C. Business Transfers
In case of mergers, acquisitions, or restructuring, customer information may be transferred as a business asset.
D. With Your Consent
You will be notified if your information needs to be shared with third parties for purposes not covered in this Policy.
5. Security of Your Information
We use strict security practices, policies, and technical measures to protect your information from:
- Unauthorized access
- Misuse
- Loss
- Modification
- Disclosure
However, no system is completely secure. TONIQUE is not responsible for events beyond our control such as hacking, government actions, or system failures.
6. Links to Other Websites
Our Platform may contain links to external websites. Once you leave our Platform, we are not responsible for the protection or privacy of any information you provide on such sites.
7. Your Choices
- You can update, modify, or review your personal information at any time.
- You can request to stop receiving promotional emails.
- You may withdraw consent or request deletion of your personal information, but this may limit Platform features.
- You can delete your account through your device settings (if using our mobile app).
8. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, you can contact our customer support team via the contact information available on toniqueapparel.com.