Shopping Information
Tonique is proudly based in Indonesia. All our products are designed and shipped from our Indonesian fulfillment centers.
Currently we offer only domestic shipping.
Local deliveries typically take 2–5 business days, depending on your location and courier availability.
We accept major payment options, including credit/debit cards, bank transfers, and Cash on Delivery (COD) for selected locations.
Once your order ships, you will receive an email or WhatsApp message with a tracking link. You can follow your package in real time.
Payment Information
We sincerely apologize! Contact us within 48 hours of receiving your order, and we will arrange a replacement or refund at no additional cost.
Most Tonique items fit true to size, but some collections may have a looser or more fitted style. Always check the sizing notes on each product page.
Absolutely. We use encrypted payment gateways and do not store your card details. All payments follow industry-standard security protocols.
Unfortunately, payment methods cannot be changed after the order is confirmed. You may cancel (within 1 hour) and place a new order.
Yes, you’ll receive a confirmation email or WhatsApp message once your payment is successfully processed.